RESIDENTIAL TRASH, RECYCLING & YARD WASTE FAQ
What time should I put my cart(s) at the curb?
Please have your cart(s) at the curb by 6:00 a.m. Most people find it more convenient to put them out the night before your pick-up day.
What happens if I forget to put my cart(s) out?
Please call, or email our office as soon as possible. We will do our best to come back the same day to pick-up your garbage. If this is not possible, we can arrange an off day pick up, for an additional cost.
I have extra trash to get picked up, do I need to do anything different?
Yes. Minnesota is a volume based state, anything outside of your trash cart or overflowing from your trash cart is an additional cost. Please contact our office at least 24 hours prior to your service day to get a quote and schedule the pick up.
My cart is broken. What do I do?
Please call our office to arrange for your cart to be exchanged. There is no charge for carts needing replacement due to normal wear and tear.
I frequently have extra recycling. Can I get a larger cart?
Curbside Waste’s recycling service is unlimited. We will pick-up any recycling you have out on your recycling day, as long as it is properly bundled and/or in recyclable bags. You can also order an additional recycling cart at NO COST.
I want to recycle cardboard boxes, but can’t fit them all in my recycling cart. What do I do?
Cardboard boxes can be flattened and tied into bundles no more than 3 feet by 3 feet by 1 foot tall and placed next to your recycling cart. There is no charge for additional recycling.
What type of yard waste is acceptable?
Leaves, grass clippings, weeds, brush and small branches. All items must be inside of the yard waste cart. If needed, we can deliver a 2nd and 3rd yard waste cart at no additional cost to your premium yard waste subscription.
I had someone come to my door and try to get us to switch to another company. How can Curbside Waste help?
Please let us know as soon as possible. We hate to lose or disappoint our customers & would be happy to take a look and see if we can do anything with your rate.
What if my trash didnt get picked up. What do I do?
Call us by 10 AM the next day and we’ll do our best to go back. If we’re unable to return, we’ll take extra trash bags on your next service day.

